Contact
Questions about an order, a return, a size or a product? Email us with your order number and a person answers within one working day — not a bot, and not a week later.
Use the form below, or write to info@oakmerrow.com directly. If it is about an order that has already shipped, the tracking number is in your dispatch email and on our Track my order page.
What to include
- Your order number, if you have one
- What the question is about — delivery, a return, a size, or the product itself
- A photo, if something arrived damaged or is not what you ordered
Business details
- Registered business name: Mondeaux
- Trading as: Oakmerrow
- Registered address: Torenlaan 5B, 1402 AT Bussum, Netherlands
- Dutch Chamber of Commerce (KvK) number: 96593849
- VAT number: NL867675688B01
- Email: info@oakmerrow.com
- Phone: +31 6 17 57 33 44
Customer service
Monday to Friday: 07:00 – 17:00 (UK time)
Saturday and Sunday: 11:00 – 16:00 (UK time)
Email reaches us fastest and every message is answered within one working day.